Frequently Asked Questions
1. WHERE DO YOU DELIVER FLOWERS ?
We deliver flowers anywhere in Poland .
2. WHY SHOULD I CHOOSE POLFLOR ?
www.kwiatek.i5.pl has been a family owned business serving the Poznań since 2005. Our shop prides itself on personal customer service to help us understand exactly how you want your floral arrangements to express your emotions. From the time you place your order, it has our full attention and will be created for you personally using our very best flowers. We have experience, and will arrange your flowers with the utmost professionalism and highest standard of floral design.
3. HOW MUCH IS THE SHIPPING CHARGE ?
Delivery fee and the small card are included in the price of bouquets, and there are no other hidden charges.
4. HOW CAN I PAY FOR FLOWERS ?
You can pay with Credit Card (via Internet), money transfer on the bank account. You will find more information in REGULATIONS - payment methods.
5. WHAT ARE THE DELIVERY TERMS ?
Same day delivery. If you order before 9 am (monday - friday), the flowers can be delivered on the same day after 2 pm.
Delivering flowers on Saturday and Sunday. Orders with the guaranteed delivery date on Saturday and Sunday are accepted before 10 pm on Friday. Flowers are delivered on working days between 8 am - 9 pm and on Saturday and Sunday between 9 am - 7 pm. You will find more information in Terms and Conditions - delivery terms.
6. HOW TO ORDER FLOWERS ?
With POLFLOR you can order flowers and sweets via internet: www.kwiatek.i5.pl, fax (+48) 61 6427002 or e-mail: firstname.lastname@example.org.
7. CAN THE RECIPIENT CHECK WHO SENT FLOWERS ?
The recipient will know who is the sender only if you sign it in the message. No information about the sender is given to recipient.
"Thank you again. I have ordered twice from your website and have been extremely satisfied both times. I plan on ordering many more times."